# Review Agents and Teams

### Review Agents

**Review Agents** are your team members who perform reviews. The platform gives you fine-grained control over how agents work:

* **Queue Access**: Assign agents to one or multiple queues based on their expertise
* **Daily Quotas**: Set target review counts to help manage workload and expectations
* **Performance Tracking**: Monitor individual agent productivity, review quality, and throughput
* **Team Membership**: Organize agents into teams for easier management and reporting
* **Permission Levels**: Control what actions agents can perform (review, escalate, approve, etc.)

### Review Teams

**Review Teams** help organize agents for better management and reporting. Teams are particularly useful for:

* Grouping agents by specialization (Fraud Team, Document Team, Risk Team)
* Comparing performance across different operational groups
* Setting team-wide goals and tracking collective progress
* Managing escalation paths and subject matter expert availability